Upgrading Polycom Soundpoint IP 550 Phones

I have recently been trying to tie my Polycom SoundPoint IP 550 phones to a FortiVoice-VM (FVM) Voice over IP (VoIP) system. This is an attempt to upgrade from our TalkSwitch PSTN to VoIP gateway system. Our goal is to move everything we can into our virtual environment. Currently, our phone system is the last …